Every furnace repair at RCM Heating & Cooling is done by a licensed and insured technician with years of experience. We want only 5-star experiences for our customers. And to ensure that happens, we give you a 5-star experience from your first call to the final handshake.

We schedule your diagnostic.

Ready to book your in-home diagnostic visit? You can do so over the phone at (815) 485-6525 or online by using our appointment request form. We service New Lenox, Joliet, and most of Will County!

We identify the issue and give you repair options.

Your RCM pro will show up at your door with everything he or she needs to identify your furnace issue. Once the problem is found, your technician will write up a detailed quote for the work. Your quote is fixed, meaning if you decide to repair with us, you’ll never pay more than the price of what we quoted you, even if we stay longer than we expected to resolve the issue.

We repair your system with the utmost care.

We’ll get right to work once you’ve signed off on the repair. Homeowners in New Lenox love RCM because we tend to resolve most repairs in just one visit to your home. We arrive with a huge selection of spare parts and work on nearly every furnace brand and model in Will County homes today.

We make sure you’re 100% satisfied with the work we perform.

Our goal is nothing short of your 100% satisfaction. If your expectations weren’t met, we’ll return and earn your 5-star review. It’s as simple as that.